ASSESSMENT 1 WORKING IN ADULT SOCIAL CARE Copy - 1525 Words

LEVEL 2 CERIFICATE IN PREPARING TO WORKING IN ADULT SOCIAL CARE ASSESSMENT 1 WORKING IN ADULT SOCIAL CARE QUESTION 1 EXPLAINE HOW A WORKING RELATIONSHIP IS DIFFERENT FROM A PERSONAL RELATIONSHIP They both apply in different sphere; the first determination refers to work related aspects e.g. professional codes of conduct, employer policies and all relevant procedures according to which we needs to perform our daily duties, as the second one applies to private life. In our working relationship we are friendly to other colleagues, individual service users or employers. However, we would not share any sensitive data in relation to our work with third parties; that how we do when we met our friends and talk about non-work†¦show more content†¦Also learning from other peoples strengths and weakness allow us to improve, develop our knowledge skills and practice. QUESTION 12 DESCRIBE TWO WAYS OF ENSURING THAT YOUR OWN PERSONAL ATTRIBUTES OR BELIEFS DO NOT OBSTRUCT OR NEGATIVELY AFFECT THE QUALITY OF WORK 1. Being aware of our own personal attitudes and beliefs; being open and understanding to others attitudes and beliefs (which might be not always right with our); treat others with due respect; respect differences between us and other people. 2. Always have a good communication with other colleagues and follow through care standards with excellent care service, without any discrimination. QUESTION 13 DESCRIBE A LEARNING ACTIVITY AND EXPLAIN HOW IT HAS IMPROVED YOUR OWN KNOWLEDGE, SKILLS AND UNDERSTANDING. Learning activity it is improving knowledge skills and understanding by reflecting on my own working activities using skills like reading workbooks or work-based courses. Personally I am improving my skills and knowledge by reading all relevant materials related to social care subject (like books, magazines, newspapers, scientific journals etc...). Also a huge influence on my professional personal development have all courses (usually undertaken from e learning platforms in form of online courses) that I have already completed or currently one - like Level 2 Preparation to work in adult social care worker. QUESTION 14Show MoreRelatedLibrary Management204752 Words   |  820 PagesRobert D. Library and information center management / Robert D. Stueart and Barbara B. Moran. — 7th ed. p. cm. — (Library and information science text series) Includes bibliographical references and index. ISBN 978–1–59158–408–7 (alk. paper) ISBN 978–1–59158–406–3 (pbk. : alk. paper) 1. Library administration—United States. 2. Information services— United States—Management. I. Moran, Barbara B. II. Title. Z678.S799 2007 025.1—dc22 2007007922 British Library Cataloguing in Publication Data is available

Laws are not strong enough against animal cruelty and...

Laws are not strong enough against animal cruelty and people do not know about this problem because it is not as prominent as others. Some of the reasons humans kill animals is for food, clothing, and entertainment. The way we kill animals in doing these are very brutal and inhumane. The only thing they care about is to produce a mass amount of meat, in a short period of time, and with little food to feed the animals. The last thing they are worried about is the animal itself and its feelings and needs. Food factories are very disgusting places because of the way they kill animals. People are unaware of the conditions that these animals live in before they are killed and shipped to stores and restaurants. Each year in the United States†¦show more content†¦This technique rarely works because many workers are poorly trained and the slaughter line moves so fast. The cows are then hung upside down and the workers slit the throats of the cows. After the cut, the cows begin thrusting around do to the immense pain, and are left there until they bleed out and die. Many of the cows are also hit and kicked and stomped on if they do not cooperate. In the video No Mercy - Calf Farm Cruelty Exposed it depicts many cows getting hit repeatedly in the head with a hammer. The cows are clearly still flailing and moving after the first blow. It takes many blows before the cow stops moving and it can feel every blow until it falls unconscious or dead. After watching that video Dr. Terry Engle stated A number of calves are covered with nasty, open sores which very likely come from their being bedded on quicklime with no straw protecting them from its corrosive effects. The handling of these calves is also so outrageous as to count as cruelty, as when the animals are roughly and painfully picked up by the ears and tail, something so obviously hurtful that one hardly needs any experience with calves to know that it is wrong. Because cows with cancerous and puss filled wounds’ meat is still certified to sell they go untreated. Millions of people each day eat beef without knowing what condition the cow was in prior to its slaughter. Cows are not the only animals that areShow MoreRelatedAnimal Abuse966 Words   |  4 Pages Animal Abuse Unfortunately today there are many cases of animal abuse happening around the world. Animal cruelty or animal abuse can be defined as the infliction of suffering or harm upon animals for purposes other than self-defense. There are many different types of abuse such as using animals for research, using animals for entertainment purposes, abandoning animals to shelters, and animal neglect. We need to raise awareness and find a solution to these issues. Animals are suffering and we needRead MoreAnimal Cruelty Is A Popular Thing2374 Words   |  10 PagesDecember 2014 Animal cruelty Have you ever heard of an event where someone has cruelly beaten or abused an animal? Animal cruelty is a popular thing that happens all around the world even in places we least expect it. People beat, abuse and sometimes even murder their animals over something as little as them doing something they were not supposed to. In America, there are laws against abusing animals but yet it still does happen. One example of these Laws is the â€Å"Buster s Law†. This Law is based inRead MoreAnimals Are Smart And Have Feelings1189 Words   |  5 PagesAnimals Are Smart and Have Feelings. Animals are sentient, and they have to be treated with the same respect as humans. Many people have the idea that only humans are those who can feel and think. But I think that we are wrong; I think that animals can feel and also I think that they are smarter than many people in this world. Since I was a little girl, my parents taught me that I should love and respect animals. I grew up loving animals and every animal that I had left a memory in me. Today, IRead MoreCruelty, Neglect, And Neglect Of A Pet1757 Words   |  8 Pageslizard, hamster, or even a bird. Many parents saw this as a way to help teach their children responsibility. However, some parents failed to teach their child how to treat and take care of their pet. Due to the lack of knowledge of how to properly take care of and treat a pet, many pets have ended up abused and, in worst cases, dead. Most people think that dog abuse is just beating their dog or putting them in a dog fight. Indiana has laws against abandonme nt, neglect, and physical abuse of dogs,Read MoreEthics and Morality in Vegetarianism1934 Words   |  8 Pagesthat animals are without rights, and the illusion that their treatment has no moral significance is a positively outrageous example of Western crudity and barbarity. Universal compassion is the only guarantee of morality.(Schopenhauer). I always wondered why some people are not so drawn to the consumption of meat and fed up with only one thought about it. Why so many people loathe of blood, and why so few people can easily kill and be slaughter animal, until they just get used to it? This reactionRead MoreMotivations and Methodology of Mass Murderers Essay3492 Words   |  14 Pageskilling of three or more people in a single event or in the same day (Petersen Farrington, 2007). Mass murderers are complex and can be examined by the many factors that regularly appear among them, such as violence precipitating events, weapon of choice, and mental illnesses. The motivation s and methods for committing mass murder are easily broken down into specific groups, and through the examination of these definitions and specific cases there is much to learn about the mind of a mass murdererRead MoreExotic Animals in Entertainment: the Pros and Cons3621 Words   |  15 PagesExotic Animals in Entertainment: The Pros and Cons Abstract The entertainment industry is a controversial subject, especially pertaining to the use of exotic animals for human enjoyment. The purpose of this research paper is to explore the history of exotic animals in entertainment and how the industry is viewed by the general public in the twenty-first century. The explanation of the history, legal aspects, organizations involved, public image, and the controversy of the industry will be coveredRead MoreAnimal Testing Should Be Banned2359 Words   |  10 Pages Animals Save Human Lives Mahatma Gandhi, preeminent leader of Indian independence movement, once said that â€Å"the greatness of nation and its moral progress can be judged by the way its animals are treated.† In the light of it, animals rights have been dealing for a long time in means of morality. It is not a surprise that animals are engaged many parts of human as animals have been live with human from the beginning. Beyond whether animal testing is right or wrong, animal testing shouldRead More Is Morality Subjective or Objective? Essay examples3589 Words   |  15 PagesIs Morality Subjective or Objective? Morality must be objectively derived because (1) the concepts of good and morality exist; (2) cultures differ regarding certain moral actions, thus there is the need to discover which is right but cultures are similar regarding the existence of and need for morality; (3) relativism is not logical and does not work, (4) for moral principles to be legitimate and consistent, they must be derived external to human societies. Otherwise morality is merely oneRead MoreThe Issue Of Animal Experimentation Essay3299 Words   |  14 PagesCool† The issue of animal experimentation has been hotly debated in regards to many aspects of the problem, such as the rights of the animals and the beneficial results that come from animal experimentation. In the year of 1989, the United States Supreme Court ruled the first victory for pro-animal welfare in the Silver Spring Monkey case when seventeen monkeys had been held captive under inadequate living conditions, and were subject to experimentation that was deemed animal abuse (peta.org). For

Essay about The Mother Daughter Relationship in The...

The Mother Daughter Relationship in The Kitchen Gods Wife Relationships mold peoples thoughts and the way they live their lives. One very important relationship is the relationship between parents and their children. Parents are the first teachers of children. The most significant lesson one learns from them is love. When a baby is first born it instantly will feel love from the mother. A mother loves and nurtures her baby while it is still in her womb making the relationship between a mother and her child stronger than any other relationship. Only a woman can nurture her baby by using only her body. The bond between the mother and daughter is even more intense because they share the same femininity. A mother and†¦show more content†¦In my heart there is a little room. And in that room there is a little girl, still six years old. She is always waiting, an achy hoping, and hoping beyond reason.(403). Winnie was unable to remember her mothers name because it wasnt mentioned in her childhood. When Winnie does remember her mother she remembers exceptionally odd happenings. Winnie can only remember just minor visions of her mother. She can remember her mother combing her hair. A young girl learns beauty techniques from her mother, combing their being one of them. Winnie watches her mother comb her hair; her mother doesnt pay attention to her little girl watching. She continues combing her hair not offering to show Winnie or to teach her, symbolizing the disconnected relationship they share. Another vision Winnie has of her mother is just of her admiring herself in the mirror, examining her face. Winnie merely standing behind her mother while she examines herself in the mirror, she never turned around to acknowledge that her daughter was standing behind her. The last memory Winnie has for her mother is her my offering her an English biscuit. The memories Winnie has of her mother show indifference and the absence of love. A child can always remember the time that they have felt loved by the ir mother or when their mother made them feel secure. The only memory Winne has of herShow MoreRelatedAmy Tan s The Joy Luck Club And The Kitchen God s Wife Essay1609 Words   |  7 PagesLWA: Amy Tan Born on February 19, 1952, in Oakland, California, Amy Tan is introduced to the world as an American novelist. Amy Tan is known for being a worldwide artist, as she published two of her famous novels, The Joy Luck Club and The Kitchen God’s Wife. Often, people would think that successful people had a great start at a young age; yet, Amy Tan had experienced a rough childhood until she later became successful. Both of her parents, John and Daisy Tan, are Chinese immigrants at the timeRead More A Comparison of Themes of Amy Tans Kitchen Gods Wife and Joy Luck Club581 Words   |  3 PagesSimilar Themes in  of Kitchen Gods Wife and Joy Luck Club       Amy Tans two novels, The Kitchen Gods Wife and The Joy Luck Club, represent a unique voice that is rarely heard in literature. Tan is a Chinese-American woman who tells stories of old China that are rich in history and culture. Both novels have at least one strong central female character who is trying to inform her daughter about their Chinese heritage and familial roots.    The plot ofThe Joy Luck Club displays this ideaRead More Amy Tans The Kitchen Gods Wife Essay1222 Words   |  5 PagesTans The Kitchen Gods Wife      Ã‚  Ã‚  Ã‚   Amy Tans The Kitchen Gods Wife is the story of a relationship between a mother and daughter that is much more than it seems. 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The Barriers of Communication & Guidance of Effective Communication

Question: Discuss about The Barriers of Communication Guidance of Effective Communication? Answer: Introduction: This particular study provides an in-depth understanding of the importance of study and the communication skill in order to develop a business plan. A particular business organization needs to make effective plan for the development of their business. As per the demand of this study, human resource management division has been chosen in order to highlight their plans and process for developing the entire business process. Moreover, this study has focused to point out how non-routine business problem can affect one particular organization and how human resource managers have to take effective initiatives to overcome such problems. In addition, complex task, genre, concept of non-routine business problem has been discussed in this specific study. LO1: Discuss the way of developing reading strategies for evaluating business source as well as materials: In this part, the study has focused to analyse how to collect information utilizing various business sources like business articles and journals, market research re[ort and so many. Moreover, the difference between the fact and opinion has also been discussed here. A case study has been made on Chinas economic growth in their entire process of business. As per the statement of Derek Scissors, the renowned Asian expert in American Enterprise Institute, it has been observed that China is gradually creating a depression in the business world. The Chinese government implement many systems and policies ahould in order to expand their business. Summarising information in the text from business sources: Abdin (2010) stated that in order to develop the reading strategies for enhancing the business plan and process, various organizations need to summarise different information from the various sources of business such as case studies, various industrial books, industry profile and so many. Information from business source and materials include necessary business strategy that a particular business organization likes to follow for developing their business plan. In the similar ways, Chinese business industries also have to collect information how different organizations need to maintain an effective communication with the employees so that they do not have to face any communication barriers in order to reach the business goal. Effective communication would help the organizations of China like JD.com, Ecargo, Light in the Box, Taobao and many others to reach their business goal. Distinguish between fact and opinion to demonstrate critical analysis skill using different business sources Fact is based on the real incident that can be proved with the help of proper evidence primarily. On the other hand, opinion is based on the personal comment of an individual. It is not based on the proof or evidence. Moreover, fact has been accepted more positively to the people in general as it can be proved if necessary. Atwell (2011) commented that individual may not accept opinion. In case of business plan and development, organizations give emphasize on the facts that have been collected from various business sources like market research, industry report and so many. The opinion of a particular individual is not accepted or granted in the process of business development. For an example, the statement given by Derek Scissors about the implementation of government policy with the business of China signifies his personal comment about the role of Government for achieving the success of the business process. Therefore, this particular statement would fall in the category of opinion. In the case study, it has been mentioned that the investment of china and the factory output has turned in below forecast. Therefore, this particular source has been collected from the BBC news in 2015. It is called fact. Evaluating key arguments and supporting evidence from using separate business sources: Blinov (2015) stated that supporting evidence is very much important in order to apply innovative plan in the business process for its development. For an example, sufficient data have been collected about the management style of Taobao from the market report in order to know their business plan and process. If this particular organization likes to maintain autocratic leadership at the workplace and a large number of employees showing their annoyance, as they are unable to express their point of views towards the business goal, this particular organization can change the business strategy by implementing democratic leadership inside the organization. The Chinese authorities have stated that numerous steps would be implemented for the growth of Chinese economy. LO2: Understand necessary techniques to evaluate business-focused materials and develop note taking In this part, various techniques have been focused in order to make an effective plan for developing the entire process of business. For that purpose, the importance of recorded business materials has been discussed in this study. Various types of recorded business materials for including lectures and radio broadcasts Bonaccorsi et al. (2011) business experts of a particular business organization should use the utilization various technologies in order to collect information with the help of different business sources. Recorded business includes radio broadcast, different broadcast from television, marinating business records in the computer and so on. From those sources business experts can collect necessary information in order to develop their plan in the process. discussing summary notes of different recorded materials In a radio broadcast, it has been noticed that Tesco had included more employees in their customer relation department in order to provide an effective service to the customers. This particular broadcast had a greater influence for the small business industries. They had come to know how Tesco has maintained effective customer relation for satisfying the demand of the customers. Doloreux and Shearmur (2013) opined that business experts of those small industries have maintained this particular strategy in order to create a market demand being influenced from Tesco. Therefore, recorded business materials play a great role for the business planning development. Demonstrating importance of complex recorded business materials Complex recorded business materials include the database that a particular company like to maintain for keeping a constant control over the entire process of business. Moreover, the feedback of the existing staffs regarding the business development plan has also been fallen in the category of the recorded business materials (Dreher and Gray 2009). LO3: Producing written analysis on case study on business In this particular part, the concept of genre and the complex task have been discussed in detail. The effect of non-routine business problem has also been discussed here. Non-routine business problems include natural disaster, technological crisis and so on. Moreover, the relationship between cause and effect has also been discussed in this specific assignment. This particular part provides an understanding on the business and economic growth in UK, which is received from the case study. Discussing genre through the analysis of a complex task Genre is a very familiar form of communication developed by the group of business people for maintaining an effective communication with each other. Genre has been divided into many classifications such as speech genre, writing genre and so on. Fagan (2011) stated that maintaining conversation over telephone is the part of speech genre. On the other hand, message through email is the part of writing genre. Complex task is the process of collecting data or various properties that has been inherited by a task. For an example, a particular task becomes more complicated when it possesses higher priority in the short. For the cause of unavailable resources, it becomes more difficult to execute properly. In this particular assignment the area of human resource management have been chosen in order to develop business plan. As a human resource manager, I have to develop a business plan in order to overcome various crises. These are the primary tools of making effective communication process with the customers. As per the case study, the customer spending growth has become stronger in the year 2015 to 2016 in UK. The retail organizations of UK such as Tesco, Asda have implemented of Genre within their organization for developing their communication skill that would help to interact with the customers effectively. Developing how to face non-routine business problems Non-routine business problem refers to those problems that are unpredictable in most of the cases. For an example, if the companies of UK have to face any kind of crisis because of natural disaster, it is called non-routine business problem. Sudden strike, financial crisis, technological problems fall in the category of non-routine business problem. Katzberg and Lamba (2009) opined that non-routine problems cannot be predicted initially. Therefore, as a responsible human resource development manager I should take some necessary initiatives in order to overcome the crisis. I should provide an effective training to the customer service department of my organization in such a way that they can convince the customer about the temporary crisis. Customer service providers have to deal with the matter very sincerely so that the image of the organization does not become affected because of this non-routine business problem. This case study has maintained that non-routine business problem has affected the international growth of the emerging markets of China. Describing cause and effect relationship Cause and effect relationship is a concept that one particular event happens for the cause of other events. More specifically, one cause may have many effects. While establishing cause effect relationship, it can be stated that cause has to take primary responsibility in order to make effect happens. For an example, if human resource development managers instruct to follow autocratic leadership style within the organization, the employees would not be able to share their views with the leaders for achieving the business goal. Levenburg and Magal (2014) opined that therefore, maintaining autocratic leadership within the organization is the cause because of which employees fail to participate or share their views towards the business goal. For an example, if a sudden strike made by the workers of TESCO for the cause of remuneration can be cause, the effect would be the downfall in the entire process of business. Explaining academic hedging and caution Academic writing means making distinguishing between claims and facts. This feature is termed as hedging. People tend to use hedge language in order to fulfil various purposes that include minimizing the possibilities to make a claim, enabling a person to use the strategy of politeness and so on. Lind (2009) stated that Caution signifies careful attitudes in order to avoid any harm or danger. In order to make a business development plan this particular tern is very much relevant as it provides an in-depth knowledge in order to understand how to overcome danger or any harm while executing business development plan. In addition, caution is very much important in order to overcome crisis whether it is routine or non-routine. The primary function of hedging and caution is to reduce the possibilities of claims. In has been noticed from the case study that the overall market of UK business has remained comparatively favourable to them. The primary reasons are use of effective caution and hedging process, maintaining cause and effect process inside the organization, maintaining genre and so on. LO4: Describing how to make effective communication in the business situations using suitable presentation of techniques This particular part has concentrated to highlight the effectiveness of participating in various group workers, seminars and so many. The opinions of others have also been presented here regarding the business development plan. The relevance of appropriate communication skill has also been presented in this study. Participating in different business situations as well as working groups For participating in various business situations, attending seminar or attending different group discussion is very much important in order to evaluate the skill regarding the process of business. Attending seminar is important to receive collective ideas about a particular business situation (Morton and Robbins 2011). For an example, if I as a human resource manager of an organization intend to attend seminar, I would be automatically develop my personal skill. Many business experts at the same field tend to gather at a seminar. They like to provide their plan and process of business that may be more effective as well as innovative than my plan. In this way, it helps immensely in order to gather much information regarding a particular plan. Giving opportunities to the others for contributing their ideas and opinion Ryzhikova (2014) opined that seminars hall is not constituted with one particular member. Different personalities like to arrive for attending business conference or seminar. They share their views about their plan and execution process. On the other hand, they hear the speech of other business expert how this particular person has developed their human resource management set up in order to reach the business goal. In these ways, business experts get a collective view. As per this skill, they can utilize those plans as per the ethics, values and culture of their organization. Demonstrating how to assimilate relevant information that is communicated by others Assimilation is the cognitive process based on which one particular individual gather necessary information and incorporates that information to their knowledge and skill. There are various ways in order to collect or assimilate information within the organization. One of the effective ways of assimilating information is maintaining note pad in order to keep necessary information recorded. Smirnova (2015) stated that it is somehow one of the most conventional processes that has become very old. Besides, utilization of technology is the very innovative in order to assimilate knowledge and information from the seminar hall. Demonstrating suitable skill for presentation and non-verbal communication skill for making presentation Presentation skill is very important in order to provide an effective presentation in a seminar hall regarding the development of business plan. One of the most effective tools of good presentation is confidence. The presenter while provide an important presentation regarding the business development plan needs the clarity of voice, correct flow of information, perfect voice module and voice scanning (Tse 2009). Discussions for achieving activities In order to achieve various activities for business planning the business expert of an organization needs to follow some effective activities in order to run a business successfully (Van Rooij 2014). One of the most effective activities that every business expert needs to follow is that maintaining strong interpersonal communication inside the organization. For that purpose, different organizations need to arrange necessary meeting and conference so that each employee gets enough opportunity to interact with others (Yuen 2010). Self reflection on performance for setting future learning goals and objectives I as a human resource development manager, while participating in the seminar regarding the business development plan and process generally tend to share my point of view first. After that, I like to note down the conspicuous speeches of eminent managers while sharing their views regarding the business development. I tend to implement those innovative plans in my business process so that I can easily achieve the target. Speech of a particular business expert can be collected with the help of audio-visual records so that it can be utilized when it is necessary. In this case, the recorder does not have to struggle for making records correctly, as it is done by the technology itself. Marinating notebook is quite laborious, as the experts have to write perfectly the speech of the speaker. Conclusion: Communication skill and study is truly important in order to develop the business plan and process. It helps the business expert to deliver the message to the receiver accurately so that no communication barriers arise in between the sender and the receiver. Therefore, for the success of business organization and for the benefit of individuals career, presentation skill is very much important. In addition, through the process of effective presentation, individual can enhance personal development skill as well. Reference List: Abdin, J. 2010. The Barriers of Communication Guidance of Effective Communication. SSRN Electronic Journal, 23(123), pp.90-100. Atwell, W. 2011. Characteristics of the Golgi apparatus in the different types of cells of the anterior hypophysis. Journal of business research, 55(1), pp.11-21. Blinov, A. 2015. Ecological development of small business. Business Strategies, 9(3), p.1-23. Bonaccorsi, A., Rossi, C. and Giannangeli, S. 2011. Adaptive Entry Strategies under Dominant Standards - Hybrid Business Models in the Open Source Software Industry. SSRN Electronic Journal.13(28), pp.123-125. Doloreux, D. and Shearmur, R. 2013. Innovation Strategies: Are Knowledge-Intensive Business Services Just Another Source of Information. Industry and Innovation, 20(8), pp.719-738. Dreher, M. and Gray, J. 2009. Compare, Contrast, Comprehend: Using Compare-Contrast Text Structures. Industry and Innovation, 63(2), pp.132-141. Fagan, J. 2011. Selecting test item types to evaluate business skills. Research Strategies, 18(2), pp.121-132. Katzberg, R. and Lamba, R. (2009). Contrast-induced nephropathy after intravenous administration: fact or fiction. Contrast Media Molecular Imaging, 4(6), pp.270-270. Levenburg, N. and Magal, S. 2014. Applying Importance-Performance Analysis to Evaluate E-Business Strategies among Small Firms. E-Service Journal, 3(3), pp.29-48. Lind, J. (2009). When do firms use different types of customer accounting. Journal of Business Research, 59(12), pp.1257-1266. Morton, P. and Robbins, M. 2011. Compare and Contrast: Mark Robbins' Borrowed Landscape. E-service journals, 12(1), pp.45-50. Ryzhikova, T. 2014. Threats to business: theory, methods, assumptions. Business Strategies, 34(1), pp.73-80. Smirnova, D. 2015. Problems of sustainable business development industrial enterprises. Business Strategies, (1), p.55-100. Tse, T. 2009. Reconsidering the source of value of e-business strategies. Industry and Innovation, 16(3), pp.117-126. Van Rooij, A. (2014). Sisyphus in business: Success, failure and the different types of failure. Business History, 57(2), pp.203-223. Yuen, R. 2010. Compare and Contrast Investment Analysis. SSRN Electronic Journal, 34(40), pp.234-270.